You're running a membership organisation with 130,000 members. You have to organise, produce and mail out membership packs containing twelve different personalised and matching items. How do you make sure that they all go out on time and to the right people?
This was the complex task facing the British Gymnastics Association. They called us in to help improve their processes - including strict quality control to comply with data protection requirements.
The packs included personalised membership cards glued onto personalised letterheads, catalogue printing, magazine printing, brochure printing badges, inserted labels and leaflets. All needed to be collated, fulfilled, and mailed out to an agreed schedule.
The results? Better control procedures developed and adhered to over three years, with continual improvements, lower costs, and a problem-free service.
Synergy have proved to be of great benefit to British Gymnastics, from the efficiency of dealing with our membership database to the quality and speed of meeting all our printing requirements.
Synergy gives us the most valuable asset to any print buyer peace of mind.
Mark Young, Design and Print Manager
British Gymnastics
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